Balcombe Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Accesible Ticket Machine All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
  • Helpline YES Yes
  • Helpline Contact Details If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 138 1016 | Textphone - 0800 138 1018
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note The assisted helpline is not available on Christmas Day.
    
  • Impared Mobility Set Down Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park
  • National Key Toilets No
  • Step Free Access This is a Category B3 station: Step-free access via ramp from car park to platform 1 (for trains to London). Footbridge with steps to platform 2 (for trains to Brighton).
    
    Assistance Meeting Point is the Ticket Office.
    Coverage: whole Station
  • Step Free Access Coverage No Part of Station
  • Staff Help A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note Booking Hall, Platform 2

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard

• Ticketing Hours
  • Ticket Office Hours Saturday - 06:30 to 14:30
    Sunday

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property
    Operator Name: Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.05551334
  • Longitude -0.136932431

• Parking
  • Car Parking Details
    Operator Name: A P C O A Parking U K
    Name: Station Car Park
    Spaces: 62
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: £2.70
    Weekly: £12.00
    Monthly: £50.40
    ThreeMonthly: £147.30
    SixMonthly: N/A
    Annual: £525.30
    Saturday: £0.00
    Sunday: £0.00
    
    Number Accessible Spaces: 2
    Accessible Spaces Note: Accessible spaces may be used, free of charge, by Blue Badge holders. Please ensure you display the full blue badge pack. Penalty notices will be issued without a valid badge pack on display.
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: https://www.southernrailway.com/travel-information/plan-your-journey/car-parking

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around this station (https://www.o2wifi.co.uk/hotspot/)
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location Car park
  • Note Cycles are left at owners risk. Abandoned cycles may be removed
  • Spaces 12
  • Type YES

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/BAB.pdf).

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note YES

• Other transportation
  • Rail Replacement Services Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.